dont purchase seagate products... very worse service. its work only three months.. many datas not open.i approach service centre.. no response...
(12:16:23 pm) Please wait, an agent will be with you shortly.
(12:16:26 pm) Your chat session has started..
(12:16:36 pm) senthil vel: hi
(12:16:43 pm) Ashari: Thank you for contacting Seagate Chat Support. How may I help you today?
(12:17:00 pm) senthil vel: i purchase march 25th 2011
(12:17:10 pm) senthil vel:
one external hard disc
(12:17:13 pm) senthil vel:
but now its not open
(12:17:17 pm) senthil vel:
now i m in india
(12:17:58 pm) Ashari: May I have the serial number if the hard drive
(12:19:42 pm) senthil vel:
yes
(12:19:44 pm) senthil vel:
one min
(12:20:02 pm) senthil vel:
2gh4fv1b
(12:20:34 pm) Ashari: kindly allow me to check
(12:21:13 pm) Ashari: May I know where did you purchase this unit 2gh4fv1b?
(12:22:11 pm) senthil vel:
k
(12:22:20 pm) senthil vel:
in saudi arabia
(12:23:00 pm) Ashari: Thank ,what is the actual problem with the unit
(12:23:00 pm) senthil vel:
too much cost
(12:23:15 pm) senthil vel:
3000 rupees indian money 500 gp
(12:24:11 pm) senthil vel:
really i m not satisfyied
(12:24:34 pm) Ashari: I do not understand
(12:27:17 pm) senthil vel:
i am not satisfied u r product
(12:27:33 pm) senthil vel:
i need chennai service centre phone number
(12:28:43 pm) Ashari: I am sorry since your hard drove was purchase form Saudi Arabia,the warranty is not valid in India
(12:29:06 pm) Ashari: You may like to read this link
(12:29:39 pm) senthil vel:
ohh
(12:29:44 pm) senthil vel:
wat can i do?
(12:30:11 pm) senthil vel:
this is not good......its u r product... that shopman never said like that
(12:30:23 pm) senthil vel: this is first time i purchase from u r produce
(12:30:26 pm) senthil vel:
product
(12:30:37 pm) senthil vel:
but i m not satisfied
(12:30:45 pm) Ashari: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=india-warranty-statement&vgnextoid=23d5d3c3ea886210VgnVCM1000001a48090aRCRD
(12:32:07 pm) senthil vel: i am going to spread this matter to internet... i am going to suggest my friends that dont purchase seagate products outside country...
(12:32:36 pm) Ashari: I am sorry, I couldn't help you to fix the issue over the chat. However, is there anything else I might be able to assist you with?
(12:32:36 pm) senthil vel: it will use only three months.. i lost my money near about 3000 and more datas....
(12:34:17 pm) Ashari: Is there anything else that I can assist you?
(12:34:39 pm) senthil vel:
give me chennai number
(12:34:47 pm) senthil vel:
i want to speak them
(12:35:17 pm) Ashari: 044-30137158
(12:35:25 pm) Ashari: Is there anything else that I can assist you?
(12:16:26 pm) Your chat session has started..
(12:16:36 pm) senthil vel: hi
(12:16:43 pm) Ashari: Thank you for contacting Seagate Chat Support. How may I help you today?
(12:17:00 pm) senthil vel: i purchase march 25th 2011
(12:17:10 pm) senthil vel:
one external hard disc
(12:17:13 pm) senthil vel:
but now its not open
(12:17:17 pm) senthil vel:
now i m in india
(12:17:58 pm) Ashari: May I have the serial number if the hard drive
(12:19:42 pm) senthil vel:
yes
(12:19:44 pm) senthil vel:
one min
(12:20:02 pm) senthil vel:
2gh4fv1b
(12:20:34 pm) Ashari: kindly allow me to check
(12:21:13 pm) Ashari: May I know where did you purchase this unit 2gh4fv1b?
(12:22:11 pm) senthil vel:
k
(12:22:20 pm) senthil vel:
in saudi arabia
(12:23:00 pm) Ashari: Thank ,what is the actual problem with the unit
(12:23:00 pm) senthil vel:
too much cost
(12:23:15 pm) senthil vel:
3000 rupees indian money 500 gp
(12:24:11 pm) senthil vel:
really i m not satisfyied
(12:24:34 pm) Ashari: I do not understand
(12:27:17 pm) senthil vel:
i am not satisfied u r product
(12:27:33 pm) senthil vel:
i need chennai service centre phone number
(12:28:43 pm) Ashari: I am sorry since your hard drove was purchase form Saudi Arabia,the warranty is not valid in India
(12:29:06 pm) Ashari: You may like to read this link
(12:29:39 pm) senthil vel:
ohh
(12:29:44 pm) senthil vel:
wat can i do?
(12:30:11 pm) senthil vel:
this is not good......its u r product... that shopman never said like that
(12:30:23 pm) senthil vel: this is first time i purchase from u r produce
(12:30:26 pm) senthil vel:
product
(12:30:37 pm) senthil vel:
but i m not satisfied
(12:30:45 pm) Ashari: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=india-warranty-statement&vgnextoid=23d5d3c3ea886210VgnVCM1000001a48090aRCRD
(12:32:07 pm) senthil vel: i am going to spread this matter to internet... i am going to suggest my friends that dont purchase seagate products outside country...
(12:32:36 pm) Ashari: I am sorry, I couldn't help you to fix the issue over the chat. However, is there anything else I might be able to assist you with?
(12:32:36 pm) senthil vel: it will use only three months.. i lost my money near about 3000 and more datas....
(12:34:17 pm) Ashari: Is there anything else that I can assist you?
(12:34:39 pm) senthil vel:
give me chennai number
(12:34:47 pm) senthil vel:
i want to speak them
(12:35:17 pm) Ashari: 044-30137158
(12:35:25 pm) Ashari: Is there anything else that I can assist you?
so totally i loss my money and datas....
purchase good product....aware this kind of products....